Returns & Exchanges

At Liberty Shoes, we want you to walk with confidence; if your new footwear isn't the perfect fit, you can return or exchange your purchase within 30 days of delivery. All items must be in their original, unworn condition and include the original packaging to be eligible for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Footwear

Place the unworn shoes in their original brand box and secure them inside a shipping mailer to ensure they are protected during transit.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing